Customized 16″ x 28″ Timeless Memorial Plaque

If you need to cancel an order the time frame is important to understand.
Any cancellation and paid with credit card - 3% Fee
Cancellation after proof process - 10% Fee
Cancellation after proof is approved and order is in production - 50% Fee
Cancellation after production is complete but prior to shipping - 100% Fee

We continue to absorb all credit card fees; however, if for some reason a customer places an order and then has to cancel the order the refunded amount will have a 3% fee. This is because the credit card processors no longer return the processing fees for refunded orders and we can not absorb these losses.

During checkout in the Billing and Shipping area there will be a spot to choose a username and password. All orders require an account. We do this to prevent bots from placing orders. If you prefer not to have an online account, or if you have any difficulty in placing an order, please send order details to sales@americancastbronzeplauques and we will process the order manually.