Bronze PhotoRelief

All plaque orders will receive an email with a proof. You will receive an e-Sign proof from Adobe. Also, you may receive communication by email from Sales@AmericanCBP.com or Graphics@AmericanCastBronzePlaques.com or Sales@AmericanCastBronzePlaques.com

Please be sure to add these to your email contacts so it does not go to Spam. If you have not received a proof within 48 hours (not including Saturday and Sunday) then please check your Spam, or send us an email.

Some customers need plaques faster than they can be produced. If you have a ceremony coming up then we can ship out a facsimile hard proof right away. Also, if you are designing a large and/or complicated plaque, you may want to see a hard proof before production. Facsimiles are digitally printed onto a solid core substrate.

You can read about Process Time in our Buyer's Guide: PROCESS TIME
We do not recommend you schedule any ceremony or event until you have the plaque in hand.

If you need to cancel an order the time frame is important to understand.
Any cancellation and paid with credit card - 3% Fee
Cancellation after proof process - 10% Fee
Cancellation after proof is approved and order is in production - 50% Fee
Cancellation after production is complete but prior to shipping - 100% Fee

We continue to absorb all credit card fees; however, if for some reason a customer places an order and then has to cancel the order the refunded amount will have a 3% fee. This is because the credit card processors no longer return the processing fees for refunded orders and we can not absorb these losses.

During checkout in the Billing and Shipping area there will be a spot to choose a username and password. All orders require an account. We do this to prevent bots from placing orders. If you prefer not to have an online account, or if you have any difficulty in placing an order, please send order details to sales@americancastbronzeplauques and we will process the order manually.